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Process MANAGEMENT
 
Promaco builds improvement to last by optimizing processes and creating ownership and mutual understanding between departments at the same time. We educate your people in process improvement methods to manage your process improvement investments based on the cost of non-quality.
 
We integrate continuous improvement in your organization with the use of critical performance indicators, allowing you to monitor your process performance over time.
 
Common challenges in Process Management
  • Build improvement to last
  • Create ownership and mutual understanding
  • Visualize process effectiveness and efficiency
  • Calculate cost of non-quality
  • Bend resistance into enthusiasm
  • Remove functional barriers
  • Educate people in process improvement methods
  • Integrate continuous improvement
The implementation process
 
Improving processes typically requires three stages
 
Major project steps Results
pre-project workshop
Select process
Generate SWOT
Draft project charter
Define stakeholders
Process identified
Organizational SWOT
Project charter
Project team identified
teamwork
Define - measure track
Analyze - improve track
Management alignment
Process implementation
Visual process
Enthusiasm 
Alignment of people
Metrics for follow-up 
continuous improvement
Continuous measurement 
New improvement cycles
Roll-out to other processes
Process integrated
Ownership
Leveraged improvement
  
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